"We had a 6pm booking and service started approximately 6:25. Our server was very nice, professional and quick after a delayed start. The food was very good, and we enjoyed both the food and service. After a very nice meal with a variety of starters, sushi, maki, we were ready to consider dessert. At 7:30pm, a different server came to our table and told us that we had to leave because they had another booking for our table. This was after they had just seated another party of 4 without a booking at the table next to ours. The server was extremely rude and unprofessional. There was no notice about a 90 minute time period prior. After spending £227 on our bill we were made to feel unwelcome and were hurried out the door. Even though the food was good, and we live locally in Richmond, we will never return after this experience. As a family of four people, to be told to leave technically after an hour of service is absurd. They will not be successful if the unprofessional service and attitude continues. Really unfortunate and bad experience."
