"The waitress didn’t recognize our booking. Her wording for communicating with the guests and her colleagues is as if she was talking to her teenage friends in a high school. We ordered a vegetarian dish and was provided with a chicken one. When we reported the problem, the waitress asked, so you don 't want it? . The manager saw the situation and stayed at the counter. He neither said sorry nor offered any compensation for the disrespectful mistake. The waiter said they will take the OpenTable dining cheques. However, they didn 't at the end, even though the family style restaurant is not on the list of Which restaurants in the United Kingdom have opted out of accepting OpenTable dining cheques?."