Bbq • Fish • Wine • Meat
"Really disappointed with the food, I've been to the grill and previously the steak house rotisserie many times and to be honest I noticed a drop in the quality of the food when they combined but nothing like this experience. Literally within 5 minuets of ordering my food had arrived (before my drinks! The potatoes were cold and it seemed like the food had been sitting about for a while. Really disappointed as this used to be one of my go to's in London."
Steak • Indian • Coffee • Bakeries
"I used to be a regular here but with new waiters and waitresses who have clearly not been trained in hospitality, I won’t be visiting again. On my penultimate trip, I was not served despite asking for a table and making eye contact. I had my baby whom I was feeding and had to wait for my sister to arrive to take my order as I was upset at the hostile staff. The next day I was charged for cakes I asked for but had not even been correctly packed. This was really careless as I was overloaded with shopping and couldn’t check my takeaway boxes and request missing items were packed as I had paid for them. On my last trip (Saturday 23rd) I stood at the front and paid for a hot drink which I requested as a takeaway with a poorly newborn but watched the waiter and waitress take other orders first. In the end I had to leave without my drink and money as I was far too angry but also tired at the prospect of standing around. It’s such a shame they were not able to hold onto their original staff who were so very kind and warm and friendly. Suffice to say I will not be coming here again and wasting my money."
Pubs • Steak • Drinks • British
"I 've been here many times when my boat is moored in the area. I was looking forward to having a quiet lunch in a dog friendly place on a very hot day. The woman who served me I recognised as she had been my server many times before. The thing that struck me is despite saying I 've been here often I 'm always treated like a stranger I think a great to have you back goes a long way. The place was very quiet in terms of customers but it was so noisy ! Not their fault that building work was next door which made sitting outside unbearable , but when I struggled to bring my 3 dogs and food inside there was no offer to help. It was also very noisy inside and there was a big box of rubbish in front of the ladies loo that just seemed to sit there with no purpose, I finally asked if they could move the rubbish so I could use the loo and the woman seemed put out. My dirty plate sat around too long and the staff didn 't ask if I enjoyed my meal or if I wanted anything else. So considering how empty it was I felt my presence was a nuisance. My dogs were well behaved and when I asked for a water bowl I had to share with another dog then when a third dog came along they took my bowl away. I think they need more dog bowls if they really are to be dog friendly . One bowl to be shared amongst the whole restaurant seems cruel. In short I felt like they don 't value their daytime customers and just save their energy for the evening which is always packed therefor I think they shouldn 't bother opening for lunch except at weekends. I wanted to offer some hopefully constructive criticism personally but there was no one to say anything to hence why I am writing my feedback here"
