"Upon arrival we were told to get drinks at the bar as the table wasn’t ready, however we sat at the bar for 10 minutes and nobody offered us drinks. Our table then became ready. Our waitress was very dismissive of our table of 8 for dinner on Saturday evening. We waited a long time for drinks, which is understandable as they were busy, but when ordering extras it was as if we weren’t allowed. Food was good, no complaints apart from one of our pizzas was “dropped” so brought to the table much later. We understand that accidents happen. When it came to clearing the table, we waited over 45 minutes after finishing eating for plates to be cleared, at which point we asked for the bill. We had earlier in the evening told the waitress that we were finished expecting her to clear, but she didn’t. Our starter plates were still on the table!! The bill came with a £30+ service charge which we chose not to pay. When the waitress found out we weren’t paying this, she seemed very unimpressed and walked off in a foul mood. We then saw her discussing our table with her colleagues. Not good service and definitely not worth the service charge on the bill. We left… plates still at the table! I would recommend the restaurant for the food aspect, but not for good or friendly service!"
