"We made a reservation online for 6:30 pm on Saturday, April 27th and arrived promptly. The service was satisfactory and the food was alright, although there was a delay in serving the main course. When we requested a dessert menu, along with another prosecco and glass of wine, they promptly brought us the drinks but did not provide the menu until we asked a different staff member. After paying the bill and sitting and chatting, at 8:05 pm the waitress abruptly told us that she needed the table back immediately, even though my wife had not finished her drink. We were surprised by this, as no one had informed us of a time limit on the table when we arrived or made the reservation online. Despite other customers still present who had arrived before us, we decided to leave. Unfortunately, there was no staff member available to address our concerns about the time limit. We submitted a complaint through 'Opentable' later on, but have not received a response over a week later. We are disappointed with the treatment we received and will not be returning to Da Vinci, nor will we recommend it to others until we receive an explanation for the poor service."
