Italian Sausages
Pesantissimo

Pesantissimo

57 Regent's Park Road, London, NW18XD, NW1 8XD, United Kingdom

Meat • Pizza • Pasta • Italian


"Me and my 16 year old friend purchased a pizza yesterday evening after sitting up on Primrose Hill. Whilst waiting for the takeaway box (as we didn’t want to eat in), my friend accidentally knocked a pepper shaker off the table. As I was in the toilet at the time of the event, I had no idea it had even occurred. As i returned to the table, i was preparing to pay the bill and a male waiter starts aggressively asking me if I was also going to pay for the broken shaker. Stunned into silence at the fact this grown man was shouting at two clearly young girls in the middle of the restaurant, as well as the fact I hadn’t known what had happened, I couldn’t answer him. He proceeds to say ‘are you stupid? Am I speaking Chinese? Answer the damn question’ still shouting. A very kind female waitress proceeds to tell him I wasn’t present and it was my friend that broke the shaker. My friend apologised profusely as well as me, yet he continued to berate us until we left. If I had been at dinner with my parents and I accidentally knocked over a shaker, I am almost certain quite a scene would’ve never happened. It disgusts me that this restaurant believes they could treat two teenage girls as less than human, showing no compassion whilst we showed mountains of remorse. I actually really enjoyed the pizza but will never EVER be returning because of this treatment."

Ballarò

Ballarò

34 Heath Road Twickenham, Greater London TW1 4BZ, United Kingdom

Bars • Fish • Kebab • Italian


"Dreadful and outrageous service. We arrived within minutes of our booking time, to be advised that our table was not ready. There were several tables available, and we were reluctantly shown to one! We ordered two beers and two medium rare rib eye steaks. The drinks arrived promptly. One steak arrived with a tiny amount of undressed salad. This dish was priced at £25.50 and as we were advised did not include even a few chips. Actually I was asked if I had read the menu clearly not well enough to realise I’d ordered a thin uninspiring steak with a minuscule quantity of salad. I was provided with some oil and balsamic. We did ask of there were some chips to accompany the dish, and were told this was extra we politely declined. The second steak arrived with the same mediocre and frankly appaling presentation. Bizarrely, two portions of chips appeared as we were finishing what passed for the main course. When we enquired again if these were included, we refused them on the basis of the the unreasonable extra charge. We decided to leave without further ado, and asked for the bill at the front desk. The gentleman who appeared to be the manager/owner was surprised when we refused to pay the additional service charge. The food and service was dreadful, and I would suggest you consider the many other restaurants in Twickenham before booking here. I will not be returning the attitude and lack of service was staggering and a grave disappointment bearing in mind I had been recommended to this establishment."