"we arrived shortly before 18 o'clock in the restaurant for the table we had booked at 18 o'clock for the birthday of my friends. the door was closed and a guy sitting on the podium simply cried out that it did not open until 6:30 o'clock. I tried to understand if there was another one when they book an earlier dinner, but he just went: "I am the security guard, not the manager." which obviously did not answer my question, I was very confused. so we were turned away in the middle of the covent garden on a Saturday evening to find another restaurant to go and celebrate the birthday of my friend. what counted 10 times worse when I received an email from opentable (which I booked through the table) to say that roadhouse had reported me as "no show". I showed I wanted to eat and drink cocktails there, but I was crazy! I wasn't impressed to say the least."
