"Four of us went for Fathers Day yesterday, having really enjoyed the food and atmosphere on a number of previous occasions. The pub was not busy but we waited over an hour after ordering after making equiries and complaining both the starters and the Sunday Roast mains arrived together. We were told that we should have specified to have starters seperate sorry but the clue is surely in the title starters !! One manager told us it was their Head Office policy to do this and a very young male server told us it was our fault...... The main courses arrived and the food was stone cold. We complained and another lovely blonde female manager finally came and sorted things out, getting us new hot food and apologising for the long wait, especially as other table who came in after us had both starters (seperately ! and mains delivered long before ours. We assume that our order had just been forgotten and must have sat for a while as it served cold. The replacement hot food was however lovely a really good Sunday Roast. The blonde manager certainly did her best to make up for the situation and that was reflected in the bill, so we were grateful for that. It spoilt our day out and I am sad to say we won 't be going back anytime soon, which is a shame as we have previously enjoyed it."
