"I hosted a baby shower for my sister at this restaurant and I have to say, from the beginning to the end, I have never felt so uncomfortable at a place I paid for a service. My sister and I arrived early to set up some favors on the table. However, we were met by the owner standing at the top of the stairs, looking down on us. The first thing she said was, "Where do you think you're going with that?" A simple hello would have been a better way to welcome paying customers. I later found out that it was stated in the terms sent via email that we couldn't bring our own favors, which was my fault for not reading the terms and conditions. It was also mentioned in the terms that the balance had to be paid 14 days prior to the booking. The food (afternoon tea) didn't seem fresh at all, although I did enjoy the scone. The overall experience, from the unwelcoming atmosphere to the manager counting heads and watching us, felt more like a school trip for badly behaved children. I would not recommend booking JAM to anyone."
