"First, after ordering our drinks, my husband 's drink took 5 10 minutes longer to come for some reason than mine and the kids '. When my mother arrived to complete our table and ordered a gin and tonic, she had waited for about 10 minutes when the waitress returned and then asked what mixer she wanted. Could have been an idea to ask if the order. My mother asked her to put ice in a separate glass and not with her gin. About another 10 minutes later she got her g t filled to burst point with ice! We waited another 5 10 minutes, but no one came to take our food order. The children were very hungry, so we thought we would ask them to take the order instead of waiting longer. We placed our order, I ordered a steak without sauce, hubby ordered a burger, and we had ordered a starter. The starter came together with the children's meal, which was good, just wait about 20 minutes. But when the main meal arrived, my steak was cold/hot and very thin (as a minute steak as a rag). She also gave me sauce. My mother got her meal, but my Nacktby's Burger didn't appear. About 10 15 minutes later, while my mother and I were halfway through our meals and the children were ready, he asked the waitress where his burger told them she would go and check. Came back 2 minutes later and said it was only 5 minutes, without further explanation why it'd come. 10 minutes later, I had decided to leave my steak and just eat the chips and veg, and my mother had finished her meal, my Hubby decided to go and tell them to wrap his meal to take home, like previous children's bedtime, so could not really sit another 20 30 minutes while he finished his dinner (assuming it was ever arriving). 10 minutes ago and the wounded 'to go' Burger 't arrived', so we decided to tell them to forget it, but then the manager gave it to us and apologized, pulled it out of the bill. That was fair enough, but not really for the experience."
