Jerk Chicken Jerk Chicken

Spicy and flavorful grilled chicken marinated with a Jamaican jerk seasoning blend, served with rice and peas.

Smokehouse

Smokehouse

18 Wood Street, WF1 2ED, Wakefield, United Kingdom

Pizza • Steak • Burgers • American


"Came with big family party for my birthday. Extremely disappointed, starters were ok but all came at different times, had to ask a waitress where one was as everyone else had finished theirs and she just looked absolutely clueless as to why we were talking to her. New waiter didn’t even know what dishes he was bringing out and looked at us to answer for him, fair enough he’s new but come on, train your staff the basics. Didn’t get free bottle of wine even though we ordered tapas. One blonde girl walking around just playing with her hair and we didn’t understand the point in her being there, she didn’t do a thing all night, she just looked like she’d got lost. We didn’t get asked if we wanted a drink the whole night, had to keep asking where our mains were, an hour and 45 minutes later they arrived and my ‘jerk’ chicken burger was so bad, the bread sopping wet and falling to bits and the chicken was just plain chicken breast with none of the **** cut off it and slightly seasoned. the ‘manager’ said this was cause the chef had put ‘loads of sauce on it’ but there was no sauce at all, bone dry chicken, didn’t put any spicy sauce in like I asked and when I requested it they brought me a squeezey bottle to do it myself. Cajun chips came plain and when we told them they just sprinkled some Cajun seasoning just on the top, meat was all fatty and sparse on the bbq combo dish, boneless chicken wings were just chicken tenders!!?? The ribs had no meat on at all literally just bone, curry was cold and plain with no flavour to it at all. Everything bang average, staff unbelievably immature, very badly trained with no customer service skills or communication skills. The managers response when we told him all this was ‘I can only apologise’ so we had to request for money to be knocked off our bill, which they did- fair enough but we had to really push for this. Feels like they hire very young staff and don’t bother training them. Honestly a very, very poor experience and would never go back or recommend to anyone. Don’t ignore the bad reviews they’re all very accurate. The only member of staff I appreciated tonight was the girl with the dark hair who first took our order, she was the only one with any customer service skill or any sense."

Tiger Tiger Newcastle

Tiger Tiger Newcastle

The Gate Newgate Street Newcastle upon Tyne, Tyne and Wear NE1 5RE, United Kingdom

Bars • Beer • Coffee • British


"I was so looking forward to this big night out and have to say I was left very dissapointed. On arrival at the door I was handed two flyers for buy one drink get one free. This was at 1925. After struggling to find your restaurant in the darkness I was greeted by a staff member and shown to a large booth. There was a large party on a Christmas night out occupying the length of the room. It took 25 minutes for our drinks to arrive as it seemed to take 5 staff members to serve this table of 30! We were then handed our menu which compared to the online menu was reduced considerably much to our dissapointment. Your website mentions no alterations during December. We chose our food and the starters arrived relatively quickly. After our initial dissapointment at the poor service it was somewhat redeemed by a gift bag containing a Christmas card, sweets and more drinks vouchers. We ordered 3 drinks each (expensive cocktails) pleased with our vouchers that we were only paying for 3 of the 6. On trying to redeem these I was then informed the promtion finished at 1900 note I was at a 1930 dinner reservation!! Not at 2100 as advertised on the vouchers. I was then informed by the surly girl that Tiger Tiger have the right to remove or alter these promotions at any time. Nicely done legal eagle!! Overall. Totally gutted. My nice mother daughter Newcastle trip that we saved so hard for was ruined. Not even a genuine apology from anyone. I wont be back. Oh and your toilets are disgusting!!!"