"Four people for an evening meal at 7 pm. We were told our table would be ready in 45 minutes so went and had a drink in a nearby pub. Went back and was seated downstairs. We had to take off our shoes which wasn't...a problem as we have been to Japan before and knew that was a normal procedure. It took a long time for the waiter to ask if we would like a drink then a long time to bring it (only 3 drinks came). It then took a long time to get the 4th drink and order our food. We had to ask for everything, to order drinks, to order food, to ask for the dessert menu. Everything seemed like it was too much trouble for them. We then asked for the bill, the waiter then stood immediately behind us waiting to be paid! I asked him to leave us alone for a few minutes while we checked everything was correct but he just moved slightly to the side....just so rude. We never experienced rudeness like this on our travels around Japan. Food was ok, very expensive and just awful rude staff and service.....Never again!"
