"I want to start with a positive. The food was lovely. Very tasty and very good quality ingredients were used, couldn’t fault it one bit. The place inside has been well done and offer a great deli choice. The negative was, we ordered a glass of Prosecco. This was measured as half a glass for £5.50 which I though was ridiculous so we decided to order a bottle which we were told was £13. How can you justify half a glass for £5.50 when the bottle price is £13. When the bottle arrived, the waitress assumed we wanted 4 glasses. We asked just for one glass as we had other drinks and the waitresses response was “but it’s a bottle”. Didn’t think that response was appropriate or needed. Some of our food didn’t turn up so we just made sure it wasn’t on our bill at the end. When we got our first drinks, we finished these and ordered some more. It took an hour for them to arrive after asking 4 times. The waitresses response each time was, they haven’t made them at the front yet. I have given one star due to service and I would give them another go as the food was lovely and I’m hoping it’s just because it’s a new place but guys, you need to get your service and communication between yourselves sorted. I would hate to see you fail as you’ve transformed that place beautifully and I live around the corner so always welcome new places on my doorstep."
