"It was bad enough before the refurbishment ie hit and miss experience. NOW its just plain terrible with dire service, cold food and the vast majority of staff are all kids. The on duty staff spend more time dicking about like clowns with the staff that are off duty rather than serving. This leaves the mature staff who do work to deal with everything. If you have the misfortune to order inside, thats it your left to gather dust, they concentrate on drive thru and deliveroo. Its beyond a joke, when your ‘fast’ (as a snail) food arrives its colder than the iceberg that hit the Titanic, and generally not what youve ordered because the orders screwed, which is clearly the result of employing kids who have zero interest in working. You can tell the ones who do work and the ones who are useless layabouts."