"Arrived, greeted straight away and allowed to pick a table to sit at. We sat down and it was explained either order at till or on app. Told they have run out on certain burgers. We ordered via the app, which was a little bit a faff but managed in end. Used the toilets, not very tidy, lack of toilet paper. Food came quite quickly but our drinks didn't come till half way through food after asking for them. Asked for changes on my burger but came with the item I didn't want. Also we were the only family and another couple in there so not exactly run off their feet. No one asked was everything OK. Female server was then brushing up around us when it wasn't needed. Next another member of staff from the kitchen was sat on his phone right next to us when he was on his break. He soon got told to move by management. Wouldn't want to see this place busy. Wish I never gave a tip now when ordering via app. Didn't deserve it. Nothing above and beyond."
