"We came here for our group Christmas meal, as a party of 21, so it was never going to be perfect. The table was not fully laid when we arrived, and we needed to ask for cutlery. They forgot one person's drink. They did not have the range of beers listed on their website. Getting tap water was not easy. They assured me that it would only take about 20 minutes to cook the food if we had everyone's order together when we arrived (which we did). It was about 20 minutes after we had all finished our poppadoms before the main dishes arrived, which was not how I interpretted what they had said. The toilets had not been cleaned that morning. The first person to use the toilets from our party had to find the lights themselves. The food was good, but it took a long time for them to get everyone's meals to the table. The only positive was that they gave us 50% off the food bill, so the bill was very reasonable."