"we were randomly at the sofitel london heathrow hotel and were very satisfied with the hotel accommodation and employees. due to a French flying lottery hit, we miss our connecting flight from Heathrow to dfw on British airways. ba has set us on the sofitel and it was a pleasant stay despite missing flight. hotel staff were very courteous, room was excellent, along with eating. to the breakfast we met one of the most cheerful chefs we ever have. he illuminated the place with his friendly radiance and his happiness. recommend the sofitel london heathrow hotel."
