"I have been to Cote restaurants in various cities. The Canterbury my local one, and all have been consistently great. I always know I will get great food, service and value for money. No matter how busy the restaurant, it's usually really worthwhile. Today was the exception. The restaurant was not at all busy, but the service was terrible. Nice people, but more interested in chatting and hydrating themselves than the customers. I had to ask 3 members of staff for some water when I arrived. They informed us they had only just put the wine in the fridge so it was warm. We were given an ice bucket. The majority of the ice had melted and there was a maximum of 3.5 of water in it. It was also splashed on my friend's clothes. I had to ask them to clear our table at the end of the meal. It is not what I expect from Cote. Very disappointed as this is a treat for my friend and I. Will be thinking twice before going back. I never write bad reviews, but I feel this warrants it. Such a shame!"
