"We are regular customers of Scoops and usually order through JustEat or UberEats without any issues. However, this time we decided to pay cash and ordered directly from the store. Despite calling twice, we did not receive an apology for the slow service. We waited 1 hour and 30 minutes for our 4 desserts, which is the longest wait we've ever experienced. It was late on a Sunday night, and we have ordered at that time before without any problems. We recommend ordering through JustEat or UberEats for faster service."
