Full • Dining • High Tea • Bar-lounge
"The restaurant manager for lunch was miserable and unfriendly; sat us on a table and left us, no smile, no enjoy; however Abdul saved the day; he couldn't have been more helpful. You have an amazing asset in Abdul I couldn't have asked for more. In advance of lunch I bumped into Abdul in the foyer as I was looking lost he asked if i needed help it was at this point I said I needed to book for dinner. He didn't just point me in the direction but escorted me where I needed to go and waited until I was being seen. Without Abdul you would have had a complaint from me about the afternoon; however as it was he was truly amazing and i could not have asked for more of him; however his colleagues need to take a leaf out of his book. If customer service isn't their forte then they should not be in the hospitality business"
