Pubs • Full • Steak • Dining
"I booked the festive menu for three and said I would have something off the menu all four of us had purchased a voucher for £15 which enabled us to have £25 towards meal and drinks. The three friends each paid a deposit of £5. The meal was dreadful!!! The service was slow and we were the only ones in there! The beef had no Yorkshire pudding, the Turkey ROLL was like Bernard matthew’s, my chicken was over cooked and dry it was supposed to have a sauce but I had to ask for gravy it was so dry! And the dessert (treacle tart) was not only cold but rock hard!!! We asked to speak to someone to say how disappointed we were and basically were brushed off then she told us one voucher per bill but we were told per person! So she then had to split the bill we all ended up giving her our vouchers because we wouldn’t go again. Appalling! The two stars were for the decorations!"
Full • Dining • British • Healthy
"We left during Christmas Dinner. The food was terrible especially for how much was charged. The bar was full so people just decided to bring themselves with their children into the restaurant where our table was so we couldn't even talk to each other as there were children screaming. It ruined our Christmas day and cost us a lot of money. So upset and disappointed as I said we just got up and left before even eating our Christmas Dinner. The starter was freezing cold broccoli and I think it was jam I don't know but disgusting. The main was worse, I couldn't cut through the potatoes the gravy when I poured it was just water then a massive lump of granuals(I think/hope) just fell out and landed on my plate. It was inedible just left after that. So we paid £230 for 2 stems of cold broccoli and inedible main. Really upset and ruined our Christmas we were staying away from home in self catering accommodation so couldn't make alternative arrangements to eat for the rest of the day"