"My recent experience with De Tarra Restaurant left me utterly disappointed and appalled. Despite testing positive for COVID-19 and responsibly requesting to reschedule my reservation for a later date for the safety of both their staff and other diners, they displayed a complete lack of empathy, as if my illness was a choice, they chose to charge me an exorbitant £460 anyway. It's important to note that I was not canceling my reservation; I simply couldn't dine with them at that moment due to my health. Their complete lack of empathy and disregard for public health is astonishing. In a time when responsible actions are crucial, De Tarra Restaurant demonstrated a complete absence of decency. It's not as if anyone wants to contract COVID-19, and their refusal to accommodate my situation speaks volumes about their priorities. It’s astonishing how they prioritize profit over public health. This lack of consideration for patrons’ well-being is nothing short of abhorrent. It’s as though they would rather have sick customers at their tables than demonstrate any semblance of responsibility. Next time, I might be tempted to dine at De Tarra while ill, given their apparent indifference to the well-being of their patrons. This experience has left me questioning the integrity and compassion of the restaurant management, and I can't help but feel that they fell drastically short in providing customer service during a challenging time."
