"My partner and I were looking forward to our meal at The Green Room Restaurant on 28th December. I had booked a table well in advance on line and upon arrival we were immediately advised that they were tight for tables. One table was right up against the side of the bar, another next to that was just at the doorway entrance and the other was available in the room next door, which we obviously chose. The menu choice was very good and the two main meals we had were excellent (with extra vegetables which were good portions). Service, however, was very slow for, I would say, everyone in the room, although we realise both rooms were busy at first. My partner ordered a dessert following his meal, but after about 20-25 minutes wait (we were the only ones in the room by this time), we decided to cancel it and pay as it was getting late. The waitress had not sent the order through to the kitchen and was of course very apologetic and did offer to have the dessert brought through which we declined. She said to her colleague that she had done it again and her colleague at the bar deducted the cost of the two soft drinks we had had. Whilst I would probably visit the cafe of the hotel, I would, unfortunately, not return for a meal at The Green Room. The room we were in was very plain and did not live up to our expectations."
