"Bad service the whole way through. I can see that the restaurant has told other reviewers that they have checked their CCTV . I would love for you to check the CCTV and see what we saw! I am only posting this as your restaurant contacted OpenTable to state we were no shows. Unfortunately we did show. How did you miss us in a practically empty restaurant? We had to chase for water, napkins, plates, condiments etc. Took a napkin from the empty table next to us eventually. 5 mins later a femal staff member walked over and dumped about 10 napkins on our table and walked away. Aggressive much! The quickest part was getting the bill. My partner was served a cocktail that was approximately 1 sip and it was gone as the Martini glass resembled something from a doll 's house play set. Staff openly talking about us in ear shot huff, puff, what do they want , WHAT 'S WRONG yelled from the bar when we requested another drink from a waitress. Food... Garlic bread? Covered in rosemary, couldn 't find/see/taste garlic. Burger bun a brick, chips cooked on the outside not the middle and my chicken was so dry it peeled and was like string. Checked the review site before we went and saw 4.3 so thought this will be great. As meal became worse and worse we read the comments in the reviews. Filter anything from the last 4-6 months and it 's ALL bad. I am assuming I am too going to be called malicious as a previous review was and I see they had a real similar experience to us. No wonder it was practically empty at 9pm on a sat night. We won 't be going back. Refused to pay service which they after a fashion fianlly broken hearted it seemed accepted but we 're so disappointed. The venue looks beautiful, menu looks great and there were 2 staff members out if the team of 6 or so who we saw, who when they appeared were not particulary helpful but the whole experience was shocking. £80+ for 2 people, 2 mains a sharer starter, 4 drinks and 2 sides for what we got in hindsight unacceptable I should have argued for most of the food to be removed from the bill. Food and anbienc should be renamed Food and Ambulace. The manager sists there watching his CCTV and the owner is raking it in from unsuspecting guests and no doubt pays his staff a pittance so thats why they and the unqualified chef act like this .They need to learn manners. Imagine this lot on a cookery show each week as they would all be evicted on the first eviction date or Lord Sugar would fire the whole lot and ask for a new set of customers.Why are people so dishonest as its theft of you hard earned cash.Dispicable."
