"We requested a window seat, which was nice. However, we were greeted with an abrupt introduction. The waitress seemed more interested in talking to a local customer at a nearby table than taking our order, which came across as rude and arrogant. The menu was covered in dried ketchup, but the food itself was enjoyable. Unfortunately, the waitress cleared empty glasses without asking if we wanted another drink and removed two plates before everyone had finished eating. After waiting 20 minutes without being asked about dessert, we had to try and get her attention for the bill. Despite having eaten at this restaurant before without any issues, this experience was disappointing."