"We had an uncomfortable experience on Tuesday night(13th October) with the acting manager regarding the Early Bird discount. We booked online for 5:30pm having been tempted by an email from Babur. If we eat at 5:30pm they can sell the table twice. This discount was not honoured by the restaurant as we had not eaten enough food. We had poppadoms, 1 starter, 3 mains, 2 sides, 3 alcoholic drinks, naan. This is not the first time we have had difficulty understanding Babur's incentive emails. They have not honoured their offers to us on 2 previous occasions. This time we thought the acting manager had agree to adjusting the bill- we misunderstood him and no discount was forth coming. This is upsetting because the food at Babur is satisfactory. The management does not understand customer service."
