"We had made a reservation at this restaurant for a special occasion two months in advance. The day before our reservation, Open Table asked us to confirm our booking, which we did. However, when we arrived at the restaurant on the day of our reservation, we found that it had closed down, ruining our special occasion. Today, Open Table sent me an email thanking me for dining at the restaurant and asking for a review. I checked the Open Table website and saw that the restaurant was no longer available for booking, indicating that Open Table must be aware of its closure. It is disappointing that Open Table did not inform us of this closure and continues to act as if the restaurant is still open. This lack of communication greatly affected our experience and I will be more cautious in relying on Open Table for future bookings."
