Cakes • Coffee • British • Sandwiches
"Used to enjoy this tea room. It was lovely and quaint and a proper tea room experience. What 's gone wrong??? Firstly the decor revamp it has had is poor. It 's lost its character. Then when we ordered our food the staff seemed confused and flustered despite there only being 3 customers in the place. We were certain the lady before ordered the last remaining plain scone but When we asked they said they had 1 left...so we ordered it along with 3 cakes and some tea. It turns out the last remaining scone had been ordered but they gave her a cheese scone by mistake. Despite us hearing her order the plain scone they insisted she ordered cheese and couldn 't change her mind....erm your mistake not hers. We sat down feeling a little guilty we had got the last scone in such a way only for it to arrive with no cream as they had none left. The young man serving simply passed me 70p as a refund and said I hope that 's ok ....not much choice really? They also managed to bring the wrong cake so that was 2 people in a row they got the order wrong for...can 't imagine if it ever got busy....it would be chaos! The guilty feeling quickly left as the scone was very dry, as were the cakes. If those were home baked then I 'd be embarrassed to claim it personally. Just to top off a great experience there were no spoons left so we had to stir our tea with a not very clean knife....we also bought 4 bread rolls for our BBQ but they were too dry to eat...not good at all. Real shame as this used to play be lovely but something has gone badly wrong!"
