"I lived in some bad almost food restaurants in mine, but oh my good, that was cruel. when the mcdonalds were introduced, it seemed like a complete chaos, all the machines were down and the personal did not try to do anything or serve the people in the bar. Finally, I informed my order only after the purchase of what I had not made available. there was no excuse for the restaurant, but I understand that these things happen. as vegetarian, there were not many other options for me, but they offered me veggie dimmer (shafter than what I originally ordered) after ten minutes waiting for the veggie dimmer (40 minutes in the restaurant overall) I decided to go it time. I asked for a full refund, the worker did not respond to me when I asked, but he told his manager who rolled her eyes and left a huff out. I understand that the work in hospitality is difficult, but a bit customer service or general friendliness would have been appreciated. she didn't tell me a word while she arranged the refund. she gave it in cash (the wrong money) and then went away. terrible experience. the opposite was inadmissible, unorganized, nothing worked and the staff was terrible. I worked in a McDonalds restaurant myself, and I think something really needs to change."
