Mexican Benedict
Chiquito Ashford

Chiquito Ashford

Eureka Park, Ashford, United Kingdom

Cafés • Steak • Mexican • Fast Food


"I had never been to a Nando 's before so this is my first visit review. I was surprised how busy it was, so I guessed that it must be popular, I had to wait 15 minutes for a table to become available, that wasn 't too bad as we grabbed a drink and sat outside. It is a sizable restaurant and there are quite a lot of staff, we were called when our table for 5 adults became available. Then this is when it lost 1 star, no explanation as how to order, luckily we had one of my nieces with us and she had been to a different Nando 's many times before. So, everything is done on your mobile phone, scan a barcode on the table and create an account to be able to proceed, if my niece hadn 't been with us we wouldn 't have had a clue as to how you place and pay for your order, maybe I am just getting old and I am out of touch with the new protocol 's. After having a guided tour of what was entailed we placed our orders and the food and drinks started to arrive, this was staggered and we all started eating at different times, the food was delicious and cooked perfectly. I don 't like the fact that you have to create an account and provide your email address just to order food, this I fear will lead to a barrage of emails from partner companies etc. What happened to the good old waitress/waiter service? they brought the food and drinks to the table, so why can 't they just come to the table and take the order? Some of you may read this and say this guy is out of touch maybe I am and I will take that comment on the chin, however, what about the older generation that still don 't have mobile phones? As I said, the food was delicious but I don 't care much for the faffing about the technical way of ordering food."

Mcdonald's Bristol Longwell Green

Mcdonald's Bristol Longwell Green

Leisure Road, Longwell Green I-, United Kingdom

Lunch • Mexican • American • Fast Food


"It was all a bit rubbish really.!Very disappointing. A costly and unpleasant experience. We ordered a delivery through the McDonalds app. Part of he order was wrong; a burger who was supposed to have no mustard, onions or gherkins on it had all. Three. You can’t just scrape it off and eat it because it leaves a residue that makes it taste unpleasant to those who don’t like these things that burger was inedible and we couldn’t swap because both burgers were the same. The hot and cold drinks were packed side by side in the same bag compromising the temperature of both drinks. All the food was stone cold and judging by the speed at which the delivery arrived and the temperature of the food; I would guess it was probably prepared in advance of orders rather than freshly to order. Customer services were unhelpful and want to pass responsibility for their failing on to Uber. They said if we wanted a refund we would have to take it up with Uber since they were the delivery service and they only refund click and collect at Customer services. However you can’t blame the Uber driver who arrived before the appointed time for mistakes on the order and for food which should have arrived hot given the time frame and the insulated carton he used to bring it. Given the huge mark- up and profit on takeaway food; and the size of McDonald’s as a company; I expected better : from the food, from the restaurant and from customer services ."