Tea • Steak • Cheese • English
"How on earth this restaurant acquired 5 stars is utterly beyond me. It doesn 't deserve one star. I looked at the menu and the reviews and booked. As it was Valentine 's night there was a set menu. 3 options on each course. This was not stated on the website. We were greeted when we arrived and were served drinks. There was no ambience whatsoever. A rose/carnation on the table or a glass of champagne/prosecco on arrival might have been an idea.... I would have chosen the crab and salmon ravioli. However we were told than ten minutes prior to our arrival the chef had 'dropped the whole tray of ravioli on the floor '. So the ravioli was off. We then chose the pate. We were given one piece of toast Main course was dreadful. My salmon was lukewarm. Very small portion too. My guest chose steak but was not asked how he wanted it cooked. It arrived very rare so it was sent back. It was cooked a bit more and returned to the table. It was very very tough. By this time I had finished my main course and my drink. I was not asked whether I would like another. After quite a while, we had to ask. The cheese board was mediocre to say the least. The restaurant was cold and uninviting. Rather sad as it is a lovely building with great potential. Why they only had three options on the menu is beyond me. It was not even busy! The owner was in jeans and a cowboy shirt.... there was no attempt to make this night special in any way. We were told that two staff had called in sick. Poor excuse. This restaurant has been open for exactly three years. It should have made its mark by now. The owner did make a reduction to our bill. However the evening was ruined and I came home feeling hungry. I think the owner is in the wrong job. Just a final comment.... having read the glowing reviews of this place before I booked I suspect the owner has a lot of friends! Such a pity."
Coffee • Chicken • English • Chicken
