"Called to book a table for Live Sport. Asked on the call if sound was played for the sporting event and was advised that there would be sound for all events that day. On the day we were advised there would be no sound, and that a DJ would be appearing in a few hours. Too late to re book another venue so retained booking. Atmosphere very much setup to accommodate the Boozy Brunch options. Very poor environment to enjoy Live Sport. Ordered food using the app (x4 orders). Two orders arrived after 20mins. Asked staff numerous times to check on remaining two orders, but received no feedback. Remaining two meals arrived after over an hour since placing orders. These orders included drinks which did not arrive very poor response from staff when asking to check; and also when drinks were eventually brought to the table. Appreciate staff can be pressed when the venue was as busy as this day. However, definitely lacking in basic service. Food was also of poor quality. Would not recommend for a Live Sport booking; or for any function due to level of service on a busy day."
