"I cannot believe it! I made a reservation well in advance, specifying that we were celebrating both of my kids' birthdays - one for afternoon tea, two for breakfast, and one for pizza. I even included a note requesting these specific arrangements. However, when we arrived at the restaurant, they informed me that they couldn't accommodate our requests. They claimed they didn't receive the notes from OpenTable and that it didn't filter through. Despite my repeated attempts to contact them before our arrival, I was never able to speak to a real person regarding our arrangements. Overall, it was a huge disappointment."
