"I have dined many paintings in L’Eto in the last five years and always enjoyed the well presented, delicious eating, excellent coffee and good customer service. my visit today was extremely disappointing. I ordered the crab eggs benedict and expected a decent brunch. what arrived...was a little frit on a ova with a piece of pak choi. it covered about a quarter of the plate, had no bread and was the size of a starter. I complained to the waiter and manager, who could both see that I was not happy, but very little helped. they said they could give me a broth, but they would have to charge me extra for it. I refused to do this because the meal costs £15, represented bad value for money and I felt that this was an insult for customers, so I returned the court. I am very disappointed that a caffe that I regularly visited has changed its menu and has changed to one that is clearly developed to win, but that does not care about its customers and does not offer any value for money. I do not think that a caffe can afford to treat its customers on this way, especially now when the cost of living rises and customers will be more selective about where they are going to come."
