"Upon our arrival, the waiter informed us that we did not have a reservation, even though we showed him confirmation emails and texts from OpenTable. He claimed to have checked at 4pm and our name was not on the list, therefore we could not be seated as they were fully booked. There was no apology, just a poor attitude. It was a very disappointing experience for our pre-show dinner, which we had booked almost a week in advance. We will not be making another reservation at this restaurant."