Napoli Flatbread Restaurants

The Refinery St Andrew Square

➤ 5 St Andrew Square, Edinburgh, City of, United Kingdom

Steak • British • European • Vegetarian

"Vegetarian Options (Vegan upon request) WHAT WE HAD (3 Pax): 5 A Day £4.75] – Mint, Blackberries, Blueberries, Raspberries, Greek Yoghurt and Apple Juice; Radiant Roots £5.95] – Apple, Carrot, Ginger, Celery and Fennel; Golden Mango £4.50] – Mango, Tumeric, Yoghurt and Almond Milk; Full Veggie (Specially Made Vegan) £8.95] – Beans, Spinach, Mushrooms, Avocado, Grilled Tomato and Toast; Buttermilk Chicken and Waffle £8.95] – Avocado, Sour Cream, Jalapenos and Chilli Maple Syrup I came here for breakfast with my friends as they wanted to try the Buttermilk Chicken and Waffle. I did know that they have vegetarian options from the menu we saw the day before, but wasn’t sure if they had anything vegan. It turns out that they did not have any specifically vegan items on the menu. However, the waitress and kitchen was very accommodating and made modifications to the full veggie breakfast for me. It was your typical full breakfast made vegan that was simple and cooked well with fresh produce. I really appreciate how helpful and accommodating the staff were, especially in answering my questions in assuring me it was vegan. Really made me feel at ease. My friends enjoyed their Buttermilk Chicken and Waffle too which was a good portion too. We all loved the juice and smoothies we ordered as well! We also had a look at their cocktail menu which intrigued us. Excellent customer service, good vibes with the bright and fun décor that is still classy, good food at reasonable prices, I do see myself coming back here for dinner/to try their cocktails if I find myself in Edinburgh again."

The Happenstance

➤ 10 Paternoster Square London, EC4M 7DX, EC4M 7NG, United Kingdom

Bars • Beer • Wine • Drinks

"The first waitress was really stroppy and unhelpful. It's like anything was too much to ask for. Service was slow and we had to get up to get our own drinks from the bar when ready. She left the wine bottle on our table and walked off did not open an pour it for us. The second waitress we had later was very pleasant and the complete opposite she could not do more for us. We only went for drinks so cannot comment on the food, however food in the past has been great."

The Refinery - Spinningfields

➤ XYZ Building 2 Hardman Boulevard Manchester, M3 3AQ, M3 3AN, United Kingdom

Vegan • British • Breakfast • Vegetarian

"I really enjoy dining at The Refinery. I have visited a couple of times now and have always been pleased with the setting, ambience, and staff. However, on my most recent visit, I was disappointed with the price of the main meal and the portion size. I ordered the pan-fried salmon, which was supposed to come with cauliflower for a healthy option. Unfortunately, the dish only came with a few small pieces of cauliflower, and I felt that it was not worth the £13.95 price tag. I would have preferred a larger portion for the price. I find that the mains are a bit overpriced for the portion size, and I would recommend ordering side dishes to feel satisfied. Despite this, everything else about my dining experience was wonderful."

The Crosse Keys

➤ 9 Gracechurch Street, City of London,Westminster, United Kingdom

Pub • Steak • Vegan • British

"the family called tired and hungry. we ordered 3 lasagna and drinks. they were disgusting! 2 were burned and the other, while they were not burned disgusting! the excuse of the cook was oh, yours was frozen before he heated them. where did they get the cook? the manager (nice guy) said we should have been refunded, but never a refund spent! we have completed the customer form to give feedback and send herrn J.Hutson by email. we don't think it's really important to them! jd wetherspoon they have lost a customer who has visited their pubs several times, but will not visit one of their spatialities again."

The Drift

➤ Heron Tower 110 Bishopsgate London, EC2N 4AY, EC3V 3NH, United Kingdom

Bars • Steak • British • Chicken

"Great setting, particularly on the mezzanine floor by the massive windows! Food was excellent, and service was good. All in all, outstanding value. The only downside is music that is WAY too loud, so much so that it’s difficult to hold a conversation. It’s more like eating in a nightclub than a restaurant."

The Sipping Room

➤ West India QuayHertsmere Road, London, United Kingdom

British • European • Vegetarian • Gluten Free

"We visited this restaurant for Mother's Day and it was perfect. It had a great balance of high-quality and casual atmosphere. The only thing that could have made the experience better would have been if some of the servers were more attentive to their assigned section or all areas. It was difficult to get their attention at times and there were long waits between courses. However, the food was delicious with a great selection. We will definitely be returning."

The Canteen

➤ 40 Canada Square, London E14 5FW, United Kingdom

Beer • Steak • British • American

"Pre booked a table of 4. On arrival the welcoming was non existent and the waiter half heartily pointed to an area to sit. Ordered our food and drink. The waiter misunderstood one of the drinks which is fine because it was swiftly corrected but at the end we were charged for the unwanted item that then had to be corrected. What became clear the place is badly managed. One of our guests wanted to sit comfortably on the chair without one of the fake furry rugs hanging over it. When asked what to do with it the guy hanging behind the bar using his laptop could barely have the effort to verbally assist. This was the second red flag during our visit. Whilst waiting for our food we noticed a line of staff admiring the food under the heat lamps. It appeared to look like our dishes. 10mins later the food remained unattended under the lamps no staff to be found. I decided to speak to the manager. I simply asked if the dishes were for our table because they had been waiting for a vast amount of time. After a few pressing buttons on the touch screen the manager admitted they were in deed for our table. The food was delivered however my fish batter was soggy probably from absorbing the moisture from the fish. I raised a complaint with the manager who swiftly took the plate away and within 3 5mins returned what appeared to have been the same piece of battered fish only refried and a darker toned batter. The fish now was dry, mushy peas cold and the chips warmish and hard. It appears there was little time to drain the oil from the fry as you’ll see in the photo. I was extremely disappointed and embarrassed because I had suggested booking this restaurant for the meal. In comparison to previous visits over the years this place has rapidly gone downhill. No excuse the inside was practically empty and half capacity outside with plenty of staff at hand with the exception of the guy doing his business on the laptop close to the customers table. With so much competition and high standards in the hospitality sector base on todays experience I will never use a Drake and Morgan venue for business or private. You can cheat on me once."

Devonshire Terrace

➤ Building 9, EC2M 4YF, City of London,Westminster, United Kingdom

Steak • Drinks • Brunch • Chicken

"I was on Saturday 16th april. we were served by gosha who seemed not to enjoy her job at all with a posture. my friend ordered the only beer that was in the offer, and he didn't like it. instead of knowing and asking if he wanted. Something else wanted no! gave a look and went away. we had to ask for the prosecutor. I spoke to the man and she gave the 2 youngs 2 pints of something else. very appreciated. When it came to the bill, I said I didn't want to pay the service fee since I felt that gosha had posture and her answer was that I had the posture. I'm sorry, but I've eaten here a few times and visited the disco brunch with a group of girls before and without problems. will not come back, so treated"

The Anthologist

➤ 58 Gresham Street London, EC2V 7BB, United Kingdom

Beer • Steak • British • Burgers

"I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard."

Restaurants that offer Napoli Flatbread