Napolitana
Zero Quattro

Zero Quattro

4 Tudor Court Russell Hill RoadSurrey CR8 2LA, Purley, United Kingdom

Kebab • Pizza • Cafés • Seafood


"I planned a surprise dinner for my sister to celebrate a very big event and I was extremely disappointed with the service we received on November 11th. I wish I had gotten our servers name because he was extremely unprofessional. To describe him he is an older (I believe possibly Italian due to his accent) man. Upon entering the restaurant with my sister, her friends were already waiting inside and said surprise to her as we entered. There were a few other patrons in the restaurant at this point, none of whom looked irritated by the situation, in fact many of them were smiling at our celebrations. We sat down at our assigned table and began excitedly chatting and saying hello to our guests. As it was a surprise dinner my sister was especially excited as she was not expecting to see her friends there. After sitting down for no more than 5 minutes the server in question (who we soon realised was unfortunately going to be our server for the night) loudly told us to be quiet as we were “disrupting the restaurant” our level of noise was no more than what you would expect for a party of 7 and it felt like we were being intentionally targeted by him. Nevertheless we lowered our conversation down to be respectful and continued on with our night. He returned shortly after and hurriedly requested us to order our food, we obliged and ordered our respective meals. After some time of receiving and finishing our starters one of my guests asked about the approximate timing of our mains to which she was told that “it will be here when it’s ready”. To finish off the night of awful service when it came time to pay the bill, everyone had diligently calculated their individual totals (including shared drinks service charge) and when he approached our table with the card machine he loudly asked “who is in charge here?” We explained to him three times that nobody is in charge and we all have calculated our individual amounts and will pay individually. After he had collected payment from every single person on the table he said (again very loudly with no respect for our privacy or other customers) that we had not paid our complete bill and owed him money still. Everyone still had their receipts and endured their receipts matched up with the amounts they had calculated. Despite this, he still made the decision to cause a huge scene by bringing a calculator with all his copies of the receipts and sitting down at a table next to us continuously shouting across to us that he was short changed. I was extremely upset and unimpressed by the service we received that night especially in the context of it being a very important celebration dinner fort sister. The only reason why I’m even giving 2 stars is because the food was very delicious however the service was horrendous."

Trio Pizzeria

Trio Pizzeria

19 The High Parade Streatham High Road London, SW16 1EX, SW16 1BW, United Kingdom

Tea • Beer • Pizza • Italian


"I definitely would not recommend this restaurant to anyone who enjoys good food. I was invited to a 60th birthday dinner and judging by the menu I could not tell whether this was supposed to be authentic Italian or African cusine to my disappointment it was neither. The food was sub standard and cold and the wait between courses was over 90 minutes. For starters, I ordered the Prawn Gamberi, which had a very watery garlic sauce and with frozen king prawns. The main was the lamb dish, which had reheated potatoes and good old Bisto gravy, which was poured over my lamb (not asked whether this was wanted) and very salty green beans. I sure was not going to order a dessert after that. Another guest in my party had what was called seafood risotto but was in actual fact wet rice absolutely shocking. They didn't even use Aborio rice. The beef stroganoff on some plates were dry and the order that was placed with chips had a weird watery cream sauce. The Jellof rice...well some people would have been offended and the spaghetti bolognese for my child was salty and disgusting with overcooked pasta. I can't even be bothered to write about the cocktails if you could call them that!!! Had I been the one paying the bill I would have demanded a discount for this inedible food. I would suggest the owners/chefs decide what type of restaurant this is and go out and taste some real authentic cuisines because they are not serving it. If Gordon Ramsey was still presenting on Kitchen Nightmares, I would have suggested visiting this place to give it an overhaul. How **** dare you what a disgrace."