"There's no point in making a reservation since you still end up waiting like everyone else outside. We booked for 2:15 but weren't seated until 2:45. The jukebox was broken, which was really disappointing since we were hoping to introduce the kids to the fun of an American diner. The staff seemed too busy to pay attention to us, despite our attempts to catch their eye. We ended up getting our own drinks. It was only when we had almost finished our meal that a staff member came by to ask how everything was—too little, too late given we were already having issues with our meal. Overall, the experience was lacking."
