Soup • Sushi • Steak • Japanese
"Birthday Treat On 14/08/24 I family and a friend attended here. I gave my name to Daniella and she said our friend was waiting downstairs. I was wearing on my head a happy birthday head band. My name saying happy birthday was not put up on the screen. Later Daniella approached me and asked if I gave my name and I said yes I asked why my name and happy birthday was not on the screen. She said she will put it up after several hours it was not up and I told the lady manager that I was disappointed with the appalling customer service and will not pay service charge. She said ok. I asked if there were any complementary dessert for the birthday person and I was told I have to buy my own dessert. My family member bought the dessert and I told the restaurant that I cannot have milk however, when the dessert came it contained milk. The lady manager came and said oh you dessert with a candle contains milk and it was taken away and gave me another without milk. When the final bill was presented service charge was still added. The chef Edele was excellent and very respectful. My happy birthday greeting with my name was on the screen when we were ready to go home. I would not return to this restaurant again because of bad customer service,disrespectful to me and ruin my birthday."
