"bad takeaway service and the scope of jurisdiction contained a delivery Tepid food and missing some items, so I called them to demand a re-delivery. they refused to say they were too busy, but they would refund me for the objects they did not deliver. a week later, no refund had come so that I reported it with their online form and she also went past another week for a good measure email and received no reply, so I called her and spoke to a guy who said the manager is not in. So I left a message and one week later to say some other guy, he has no autority to act and that they have to wait until the manager in two weeks returns a month after...more"