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Wagamama Bristol Cribbs Causeway

Wagamama Bristol Cribbs Causeway

The Mall, Merlin Road,Patchway, Cribbs Causeway, Bristol, BS345DG, BS34 5DG, United Kingdom

Cafe • Wine • Italian • Fast Food


"Absolutely shocking experience! We (me and my 10 yo nephew visited Yo! Sushi on Cribbs Causeway on Friday around 2pm. We were sat very quickly and the lady explained how things work as it was our first time there. Then we were asked to wait for her to bring us chopsticks for good 15 minutes even though the place was not busy at all. When we finally started eating (food was ok, nothing wrong with it altough very expensive for what it was but I am not complaining about this as the prices are cleary shown on the menu my nephew had asked for a glass as he was thirsty. Guess what? Another 10 minutes of waiting... Shortly after receiving the glass he spilled the water all over the table and himself (kids... so I asked the waiter for some napkins and general help as all the water was going down on the floor and he couldn 't continue eating there. Guess what again? They have never come back to us with any help or even more napkins! So the boy finished eating his sushi standing in the middle of the wet floor in his wet clothes! I was so angry that I did not order anything else apart from the first plate and I requested the bill. While the lady who met us at the entrance was wandering around pretending being busy, another staff member brought the bill but he was clearly not happy with 'the mess we made ' (maybe if his colleague reacted to my help request instead of ignoring us... . I paid and stormed out of there as I was extremely angry and hungry. It was the worst customer service experience in my life and I will surely never ever go back there."