"Went for afternoon tea. While the location is lovely, the overall experience was disappointing. The sandwiches were bland, the bread dried out and obviously not freshly made. The place was empty so obviously not busy but the service was patchy at best. I requested herbal tea (camomile) and the server struggled with this request and the pronunciation. She also didn't come back once to check on us and see if we needed anything else. We were seated in a bar and had to endure the TV blaring the whole time, which wasn't conducive to a relaxing atmosphere. The only thing I could really commend was the toilets, which were spotless and beautifully designed. Hugely disappointed as this was a birthday treat from my friend. Wouldn't recommend and won't be back."