"I was ‘hired’ here a couple months back. The lack of documents i had to fill was my first insight into the sketchiness of this place. As someone who’s previously worked in an ice-cream parlour that holds itself to much higher standards, it was easy to spot the red flags from behind the counter. Firstly, the high prices for stingyly-made products. For all items that you can get toppings on, we were told to count them and would get in trouble for giving a customer more than the allocated number. Four Ferrero rochers on a massive £10+ Ferrero rocher waffle was a sad sight. Limited chocolate drizzle. This is just one of plenty of examples. Second was the cleanliness. No gloves, no hair nets nor hats. No wonder people keep finding hair in their food. Third and most frustrating to me was the management. They take bad management to another level. Condescending, unhelpful, unresponsive is how i would describe in in 3 words. None of my questions were answered, i was treated like a child and I wasn’t even told that I wouldn’t be getting shifts for the quiet period, they left my queries on this unanswered for days at a time during a time when I desperately needed to work just to be able to eat. I haven’t been contacted back in over two months so i assume i have been fired? Not that they ever gave me a reason as to why. All i know is that a coworker once told me ‘sometimes if they don’t like a person they’ll just stop giving them shifts without saying anything’. I don’t recommend coming here, honestly you can make everything they do here just as easily at home, or go somewhere that doesn’t treat it’s new staff members so poorly. That being said I also don’t recommend working here. It was the biggest waste of my time when i could have been looking for other jobs they strung me along for no reason. Also the lady who was supposed to be training me spent the whole 4 hours on tiktok. Genuinely what."
