"There were 10 of us and the service was unbelievably slow. After ordering shortly after arriving, it took 1 hour 45mins for the food to arrive, this was far too long and totally unacceptable. It was obvious to all of us that there were far too many customers in the pub for the chefs and waiting staff to cope with. We could see exactly the same problems on adjacent tables. This was a family gathering and we were celebrating my wife’s birthday and we were all left very disappointed. What was was also annoying was that when I paid the bill and complained, I was offered lots of excuses for the delay but not once throughout the whole event did any of us received a single word of apology. Needless to say, we won’t be visiting the Red Lion in Grantchester ever again."
