Food • Steak • Coffee • British
"We booked a table through open table. When we arrived the bar staff didn’t acknowledge us for ages and were just talking amounts themselves. When a girl behind the bar finally did speak to us she said that they actually didn’t take bookings but the old booking system was still active. She said they were very busy so she doubted we’d find a table and then just turned away from us. We actually did find a table quite easily but when we sat down the tapas menu was incredibly limited so we left. Customer service was incredibly poor, the bar area was empty, I use crutches so have limited mobility so navigating steep stairs to potentially not find a table when we had booked seemed poor. Also despite the claim of not taking bookings some tables had reserved signs."
