"1* (well, if I could but I have to give 2* because I was told by my server that the service charge is not fully shared amongst the staff like literally every other vegan restaurant I've ever been to in London, but is retained by the restaurant instead. You can and should ask for the legally always optional service charge to be removed and then tip your server on the card machine or in cash instead. We were given the above information by our server when I asked what happened to the service charge before we paid the bill. Our server was tremendously grateful when we offered to replace the service charge with a tip. The business has since disputed what we were both told at the time in a very aggressive reply that you can see below this review, denying what we were both told by the business at the time, and that none of the service charge is retained. I strongly encourage you to read the wording of this reply below. As for the rest of the it: Like others have said, upon arrival at our booking time we had to wait at the bar to be seated. Our drinks arrived half an hour after ordering, after our starters. Food: the bajan codfish tacos were a big win for us both. The bacon mac and cheese was spot on. The saltfish sushi was nice, though I didn't get any fishiness. The curry goat was in a tasty sauce, though the fake meat was a bit weird and the fried plantain was just two small slices. We had planned to share the curry goat, and we had asked for it to be served with the chillis on the side as my friend couldn't take much spice on the day instead, it was served with extra chillis mixed in, making it inedible to my friend. We mentioned this to our server but nothing was done to rectify it. The grilled roti was oily and disappointing. The banana cake with all the trimmings was overall enjoyable although the cake itself was a little too dense like vegan cakes from a decade ago, and my omni friend wasn't a fan of the ice cream though I enjoyed it. But the whole thing was a huge let down when I asked what happened to the service charge. And the multiple personal attacks on me since, accusing me of defamation when I had merely stated in my review what the representative of the business had told us both at the time, are frankly unnecessary and distasteful. The business had my contact details from the reservation, they could instead have calmly contacted me to discuss my grievance, and corrected the information they had previously supplied. Updated from previous review on 2024 06 07"
Oxtail Stew
