"I discovered a rubber band in my food! I am a fan of Thai cuisine and regularly treat my family to a nice meal once a month. I have been a patron of Thai Rooms for over 5 years and have always been pleased with the service and hospitality, but I am now upset and disappointed with how I was treated. Last Friday evening, I ordered my usual Pad Thai with prawns, which is a favorite of my four-year-old. When it arrived, I noticed a blue rubber band on the plate, which horrified me. I called the restaurant to inform them, but they seemed indifferent and made me feel like a liar. They offered to give me a refund, but did not even apologize. I had to wait until the end of the night for the refund to be processed."
