"I live locally and have eaten here a few times before without any problem, however i ordered a takeaway last night (Bank holiday Monday) at 5.45pm being told to collect in 25 mins. We arrived at Sanuk and ended up waiting 1.10hr. Whilst waiting we were told on three occasions Sorry just 5 more mins and of course that wasn 't true. As annoyed as i was i wouldn 't have minded if they just managed my expectations and said something like sorry, we are short staffed or we are waiting on some ingredients to be delivered The restaurant itself was empty, not one customer so i just didn 't understand why it took so long. After missing putting my child to bed i had to settle for a very average meal with no compensation or real apology"
