Paella Paella
Joseph Benjamin

Joseph Benjamin

140 Northgate Street Chester, Cheshire CH1 2HT, CH1 3EG, United Kingdom

Sushi • Kebab • Seafood • European


"We have been meaning to try Joseph Benjamin for a while now so finally booked a table with ease online. Had a wonderful meal and felt very well looked after by the lovely ladies serving on Friday night. They were all welcoming and friendly upon entering. The reservation request was accommodated for too. Each person who served was knowledgeable about the wine and the food and able to answer every question put to them promptly and with good explanations and accurate descriptions. The soup and bread with it were both deliciously flavourful, the fish was cooked beautifully although as I sometimes do found the langoustine bisque a little on the salty side. The homemade cranberry sorbet was refreshingly tart I am so glad they did not feel the need to overly sweeten it! My partner hugely enjoyed his starter and the ox cheek fell apart perfectly, however we both agreed the brownie desert was a little on the dry side in the absence of any sauce coulis or cream served instead with a beautiful peanut butter icecream and cindertoffee. They all were great flavours but didn't make it look as appealing or help with the overall texture/lubrication of the dish. For us, what was most appreciated was that when a half full bottle of wine embarrassingly was knocked off the table and no fuss made. Two of the waiting on staff very quickly cleared up the mess, without complaint, comment or looks. Thank you at a make or break moment for saving our anniversary meal accidents can happen but how they are dealt with truly shows the calibre of the service, and your reactions speak highly."

Lids

Lids

34-36 Louth Road, North East Lincolnshire, United Kingdom

Beer • Spanish • European • Vegetarian


"We booked a table for on a Saturday evening for three people, When we arrived the restaurant was pretty empty bar two tables upstairs. We were seated and left with menus for The very young waitress came and took our orders. Our drinks...were a pint, a orange squash and one cocktail. We waited for these and received nothing, our first bits of food arrived before our drinks. When the food arrived we had no cutlery and no plates so we asked for these, the attitude on the server was as though we had asked for his life. How dare we enter a restaurant and want cutlery and plates to eat off. We also asked for our drinks( remember that really difficult order we placed, beer , squash and a cocktail) Eventually our drinks turned up but still no plates or cutlery so the dishes that had arrived where slowly going cold on our table whilst we stared at them wishing we could eat them. When a different waiter passed by we asked him for plates and cutlery and within seconds he brought them along with our other dishes. The first dishes were cold by this time so we asked for them to be reheated. Again we were faced with attitude and rudeness by the server (Andrew i think he was called) How dare we ask for our food to be hot or at least warm enough to eat. Andrew offered to reheat the dishes and return, he never did. We ate the few dishes we were left with which were hot enough and then left, as we went downstairs to pay we were faced with a bill featuring several of the dishes we hadn't received and being charged full price for the ones we had and had had to return due to being cold. Andrew had told us we could have the bill half price due to the shocking service and attitude he showed and yet the bill did not reflect this. We eventually came to an agreement on the bill and left. ABSOLUTELY SHOCKING SERVICE. There was a table of who waited about just for drinks and then decided to leave, a couple behind us who hadn't even had a drinks order taken after an hour and a poor couple who were just about to sit when we left. We warned them not to bother, Unless they fancied a very long night. We will not be back and i warn anyone who does visit, take a book and maybe even your PJs and a change of clothes, your in for a long wait."