Pane All Aglio
Rustico

Rustico

➤ 62 Union Row Aberdeen AB10 1SA, UK, United Kingdom

Seafood • Mexican • Italian • European


"This is a really great place. It isn't often that a restaurant can provide good food and service but Rustico pulls it off. The Food: The dishes are a bit pricey ÂŁ20pp isn't uncommon) and the meatloaf is to die for. They don't serve a caccetori, which I found interesting. And they don't serve marinara with the calamari, which is always cooked to perfection not overdone and rubbery, which is easy to do). The wine selection is good too a little pricey for the quality, but they've chosen the wines and dishes) carefully and they are presented without being pretentious. To me this is the best part. Good food doesn't have to be snobby. It can be nice, yet casual. Tasty, and down to earth. The Service: No matter what you order, you're sure to get personalized service without a rush. I also like the environment, too, because it is cosy. I often bring dates here because it is easy to feel like it is just the two of you having a chat and being served by your very own staff. To me the tables feel as if they are in a small country home. It is that warm and cosy inside. Also, my conversation is never interrupted by wait staff at Rustico. This is a big deal to me as I'm often on dates at this place, trying to get to know a new friend. The service is really spectacular. Truly. Special notes: Make reservations on the weekends as it books up. Also, don't be afraid to show up last minute without reservations because though they do book up, there are often spots left open from no shows. But definitely make reservations if you can."

Zero Quattro

Zero Quattro

➤ 4 Tudor Court Russell Hill RoadSurrey CR8 2LA, Purley, United Kingdom

Kebab • Pizza • Seafood • European


"I planned a surprise dinner for my sister to celebrate a very big event and I was extremely disappointed with the service we received on November 11th. I wish I had gotten our servers name because he was extremely unprofessional. To describe him he is an older (I believe possibly Italian due to his accent) man. Upon entering the restaurant with my sister, her friends were already waiting inside and said surprise to her as we entered. There were a few other patrons in the restaurant at this point, none of whom looked irritated by the situation, in fact many of them were smiling at our celebrations. We sat down at our assigned table and began excitedly chatting and saying hello to our guests. As it was a surprise dinner my sister was especially excited as she was not expecting to see her friends there. After sitting down for no more than 5 minutes the server in question (who we soon realised was unfortunately going to be our server for the night) loudly told us to be quiet as we were “disrupting the restaurant” our level of noise was no more than what you would expect for a party of 7 and it felt like we were being intentionally targeted by him. Nevertheless we lowered our conversation down to be respectful and continued on with our night. He returned shortly after and hurriedly requested us to order our food, we obliged and ordered our respective meals. After some time of receiving and finishing our starters one of my guests asked about the approximate timing of our mains to which she was told that “it will be here when it’s ready”. To finish off the night of awful service when it came time to pay the bill, everyone had diligently calculated their individual totals (including shared drinks service charge) and when he approached our table with the card machine he loudly asked “who is in charge here?” We explained to him three times that nobody is in charge and we all have calculated our individual amounts and will pay individually. After he had collected payment from every single person on the table he said (again very loudly with no respect for our privacy or other customers) that we had not paid our complete bill and owed him money still. Everyone still had their receipts and endured their receipts matched up with the amounts they had calculated. Despite this, he still made the decision to cause a huge scene by bringing a calculator with all his copies of the receipts and sitting down at a table next to us continuously shouting across to us that he was short changed. I was extremely upset and unimpressed by the service we received that night especially in the context of it being a very important celebration dinner fort sister. The only reason why I’m even giving 2 stars is because the food was very delicious however the service was horrendous."